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My condolences on your situation. I asked about the go-to-the-manufacture thing to better establish what your situation is. And sorry if my "thx 4 reading" remark came off as snark; I had intended it to be read in a light-hearted tone. The reason I said it, though, was to underline that I think situations like yours are catastrophic and should be fair game for coverage under medical insurance. The ones I think should be excluded are those which are readily affordable, especially those on the "Walmart $5 list."
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